Service builds security.
Supportive Claims Management Services
Occasionally the unfortunate necessity of making a claim arises. Hargraft seeks to provide claimants with all possible support and commits to:
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Submitting any required supporting documentation in an efficient and timely fashion.
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Assisting our clients as required in preparing and presenting claims information to insurers.
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In the event of a catastrophic loss, proactively negotiating on behalf of a favourable settlement.
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Monitoring insurer response and the claims settlement process to ensure client satisfaction.
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Reviewing insurer claims reports for accuracy.
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Maintaining claims statistics to assist with accurate market presentations and program design.
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Assisting our clients to develop standard claim reporting procedures.
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Maintaining accurate claims records including details of all settlement amounts, expenses, and outstanding reserves.
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Maintaining toll-free numbers for emergency claims submissions, in operation 24/7.
Claims Support
During Office hours, you may contact our office number respecting your claim. Our dedicated staff is available to assist you. Or you may use our claim support email for claim reporting and enquiries.
Personal Lines customers — you can also report losses directly to your insurers.
After Hours Claims Number
If you are facing an insurance emergency outside regular business hours, call the relevant 24-hour claims number at:
Tel. 1-877-793-3408